At SMART AIRCON, we aim to ensure a smooth and transparent experience for every customer. This Refund Policy explains the conditions under which refunds may be requested and processed.

Refund Eligibility

Refunds are only applicable under the following conditions:

  • The refund request is submitted within 7 days from the date of purchase.

  • The product is unused, undamaged, and returned in original packaging.

  • The product is eligible for return as per our Return Policy.

  • The item is confirmed as defective, damaged, or not functioning as intended upon inspection by SMART AIRCON.

  • Register The Complaints On Same Day With Photos / Vedios

Products purchased during sales, special offers, or promotions may not be eligible for refunds unless otherwise specified.

Non-Refundable Items

Certain product categories may be marked as non-returnable or non-refundable at the time of purchase.
Such products do not qualify for a refund under any circumstances.

Refund Approval Process

Once your returned product is received, SMART AIRCON will:

  1. Send an email confirming receipt of the item.

  2. Conduct a detailed internal quality check.

  3. Approve or reject the refund request based on the inspection results.

If the product does not pass the inspection (used, damaged, missing parts), the refund request may be denied.

Refund Timeline

Once the refund is approved, the amount will be credited to the original payment method within 7–10 business days.

Refund timelines may vary depending on your bank, card issuer, or payment service provider.

Contact for Refund Support

For refund-related queries, you may contact us at:

  • Address: Shop No. 2, Ayodhya Apartment, Golewadi Gandhi Chowk, Badlapur (East) – 421503.

  • Email: smartairconmumbai@gmail.com

  • Phone: +91 9699422007, +91 7397963811, +91 7710885854

  • Working Hours: 10:00 AM TO 9:00 PM